Terms of Service

1. Scope of application

For all orders using our Online-Shop made by consumers and corporate entity the following terms of service apply.

A consumer is defined as any natural person who completes a transaction which cannot be predominantly attributed to the person’s professional activity. Corporate entities are natural or legal persons or business companies possessing legal capacity who complete a transaction which is conducted in the course of their professional business.

These terms of service also apply to future business relations with corporate entities without stating them explicitly again. In case the corporate entity uses contradictory or additional terms of service, their applicability is herewith rendered null and void; different terms of service are only made part of the contract if we explicitly agree to them.

2. Partners in contract, contract formation

The contract is formed with diybook KG.

By making the products available in the online shop we make a binding offer for the contractual formation of these articles. You can put the products in your virtual shopping basket without incurring a binding contract and correct your input using the correction help provided and explained in the course of the ordering process at any time before making the contract binding. The binding contract is incurred once you accept the offer of the wares in your shopping basket by clicking the order button. Immediately after sending the order you will receive a confirmation of your order via e-mail.

3. Language of contract, Contract text storage

The language available for the formation of the contract is English.

We will store the wording of the contract and send you an e-mail detailing your order details and our terms of service. You can read the wording of the contract once you login.

4. Terms of delivery

Delivery cost is added to the product prices shown in our shop. Delivery cost details are available in the offers.

It is not possible to self-collect the products.

We do not deliver to packaging stations.

5. Payment

You can use the following payment methods in our shop:

Advance transfer
If you choose advance transfer, you will receive an e-mail with our bank details. The wares are delivered after we receive payment.

Credit card
Using this method your credit card details are transmitted along with your order. After legitimizing yourself as the card owner we request initiation of transfer from your credit card company immediately after receiving your order. The transfer is then performed by your credit card company and your card is charged.

PayPal, PayPal Express
During the order process you will be forwarded to the PayPal Website. To pay the order with PayPal, you have to have a PayPal account and verify the payment to our website. We request initiation of transfer from PayPal immediately after receiving your order. The transfer is then performed by PayPal. You will receive further clarification during the order process.

Sofort by klarna
During the order process you will be forwarded to the Sofort GmbH Website. To pay the order with Sofort, you have to have an online banking account with Sofort enabled using the PIN/TAN security measures. Verify the payment to our website. The transfer will then be performed by Sofort and your account will be charged. You will receive further clarification during the order process.

6. Reservation of ownership

The wares remain in our ownership until full completion of payment.

For corporate entities, the following additional terms apply: We keep ownership of wares until fulfilment of all claims from an ongoing business relationship. You may sell the reserved ware in proper business operation; all claims resulting from resale, independent of anything added to or mixed in with the reserved ware, in the amount of the invoice are transferred to us in advance, and we accept this transfer. You are entitled to collect the claims, but we ourselves are also entitled to that if you fail to fulfil your payment dues.

7. Transportation damage

For consumers:
If wares are delivered with obvious transportation damage, please immediately report the damage to the deliverer and contact us as soon as possible. Failure to report or contact us has no implications for your legal claims and their fulfilment, especially your warranty rights, but following the correct procedure helps us to fulfil our claims concerning the delivery company and their insurance.

For corporate entities:
Risk of accidental loss or deterioration is transferred to you as soon as we hand the ware to the deliverer. Mandatory inspection and reprimand regulated in § 377 HGB applies for merchants. Failure to report according to the rules set there results in you accepting the ware as is, excepting defects not immediately obvious from inspection. This does not apply if we maliciously omitted a defect.

8. Warranty and guarantee

The defects liability law is applicable. You can find information concerning additional guarantees and their exact terms in the product description and on special sites in the online shop.

9. Dispute Resolution
The European Commission provides a platform for Online Dispute Resolution (ODR) which is found at https://ec.europa.eu/consumers/odr/.
We are willing to participate in an out-of-court settlement at a Consumer Arbitration Service.

10. Final Provisions

German law applies to corporate entities, excluding UN trade law.

If you are a merchant registered according to the commercial code, legal entity of public law or a special fund under public law, jurisdiction for all disputes resulting from contracts between you and us is exclusively the jurisdiction at the site of our registered office.

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